VERY IMPORTANT INFORMATION...PLEASE NOTE!
For program promotional purposes, photos and/or videos may be taken of participants from time to time. If you do not wish to have your or your child's photo taken, please notify the WPRD in writing prior to the program start. Please notify the photographer and/or the coach or instructor as well.
E-NEWSLETTERS: All those who have opened an ActiveNet account with us and/or registered for a program at the office, will receive our straight to the point monthly E-Newsletter, THE WHISTLE, with lots of important information on registration dates, programs, etc. Opening an ActiveNet account is easy: visit wilbraham-ma.gov/rec, click the blue ‘Register Online” button and follow the directions for opening an account. There is no cost to open an accoun.
REGISTRATION INFORMATION:
Registration may be done for most programs online once an online account has been opened. A small on-line convenience fee is charged by ActiveNet for actual registrations only. There is no fee to open an account.
- In-office registration is held Monday - Friday from 8:30AM to 4:00PM at the WPRD office.
- Registration by mail will be accepted with proper registration forms and payment. Please don’t mail a check without a registration form.
- Out-of-town registrations are welcome for indicated programs, with an additional charge.
- All programs are offered on a first-come, first-serve basis. Late registrations will be accepted based on available space.
- Any check returned for insufficient funds is subject to a $25.00 charge.
- All dates, times, and prices are subject to change at the discretion of the Parks & Recreation Director and/or the Recreation Commission.
- ·Watching a good program die is painful. There is a point when, if there are not enough registrants, an activity is cancelled. Signing up late will not resurrect it! Please register during the designated registration periods.
REGISTRATION DEADLINES: Deadlines are used as a tool to determine whether there is enough interest in a program to run it.
- Late registrations will be accepted based on available space.
LATE FEES: Late fees for all activities will be assessed the first day after the registration deadline in the amount of $10.00.
- Late fees are not assessed to penalize, but to encourage residents to register on time so the staff has sufficient time to plan programs, order enough program supplies and meet various league requirements.
- Online registration for many programs is extended without a late fee through the weekend following the Friday in-office deadline.
- Late fees are not refundable.
REFUND/CANCELLATION POLICY:The WPRD reserves the right to cancel, postpone or combine classes, adjust costs and change coaches, location or instructors or refund policies. In the event a program is cancelled by the WPRD, you will receive a full refund.
- Generally for recreational sports programs, if you notify the WPRD prior to the registration deadline, you will receive a refund minus an assigned administrative charge. Each program run by the WPRD has unique constraints. Check the form or call the WPRD for the specific refund policy on the program you are registering for at the time of registration.
TRIP REFUNDS: No refunds will be given after you have registered for a trip. Please note exceptions on registration form.
PROGRAM CONFIRMATION: With our online registration program, you will receive a confirmation when you have registered online for a program. We will contact you only if there is a problem or change.
WAITING LISTS: All registrations are accepted on a “first come-first serve” basis. If your desired program is filled, you will be notified and placed on a waiting list. When and if an opening becomes available, we will go to the waiting list to fill the spot.
PROMOTION: For promotional purposes, photographs/videos may be taken of participants and posted in printed material or posted on a website or other promotional material. If you do not wish to have your child’s photo taken, please notify the WPRD in writing prior to the program start as well as notifying the photographer and/or class instructor or coach.
The Town of Wilbraham complies with the Americans With Disabilities Act and will make reasonable arrangements upon request. Please contact the WPRD Office (596-2816) at least 24 hours in advance.
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